Contact
Contact Us
General inquiries & online orders
Customer Service
service@traxnyc.com
212-872-9692 (212-TRAXNYC), call or text
Orders, shipping, returns and warranty claims.
Personal Jewelers
sale@traxnyc.com
212-872-9692, call or text, seven days
A jeweler to help you choose a piece or set up a large order.
Custom Jewelry
custom@traxnyc.com
Send a photo or an idea; a jeweler answers with a sketch, a CAD and a price.
Other inquiries
Maksud Agadjani,
Founder
service@traxnyc.com
Verification
verify@traxnyc.com
To cancel an order, write Cancel my order and your order number in the subject line.
Store
64 W 47th St, Booth F-1, New York, NY 10036
Monday to Friday, 11 am to 6 pm ET. Saturday and Sunday, 12 pm to 4 pm ET.
Open in Google Maps
Text or call 212-872-9692 before you come, so a jeweler is expecting you.


















